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Protecting The Vulnerable: Dimensions of Assisted Digital Access

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posted on 25.08.2022, 15:20 authored by Claude HeathClaude Heath, Nicholas Robinson, Lizzie Coles-KempLizzie Coles-Kemp

Figure for Assisted Access CSCW 2022 paper entitled 'Protecting The Vulnerable: Dimensions of Assisted Digital Access'. Padlet Board for Group 1.

Captions for each:

Fig. 1. Story One: A detail from one of the Padlet boards, describing how the death of a family member, who had routinely helped with access, left the assisted person with a difficult situation to deal with, without appropriate assistance from government and banking services.

Fig. 2. Story Two: A detail from one of the Padlet boards, relating to issues of online fraud and vulnerable and isolated individuals, including older people.

Fig. 3. Story Three: A detail from one of the Padlet boards, describing the issues encountered in managing identity and access for a trans person and their interactions with the education system.

Fig. 4. Story Four: A detail from one of the Padlet boards, describing the activities of a local community action group in the North East of England that provides monetary, debt and welfare advice and support to vulnerable groups.

Fig. 5. Story Five: A detail from one of the Padlet boards, describing how a local housing charity receives and donates refurbished tablets and smartphones to homes where they are most needed, and assists access there.

Funding

ESSfES: Everyday Safety-Security for Everyday Services

Engineering and Physical Sciences Research Council

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History

Date Created

7/7/2022

Date Available

26/08/2022

File Formats

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Rights

Royal Holloway University of London